CLAIMS:
IF YOU HAVE ANY PROBLEM WITH OUR PRODUCT:
1. CALL US: see CONTACT
for contact information
2. OR SEND E-MAIL TO US AT ADDRESS:
IN E-MAIL:
A) Describe the problem briefly
B) Attach a photo of the resulting or detected defect
C) Provide contact information for yourself
3. IF YOU DELIVER THE ADVERTISED GOODS TO OUR SERVICE:
A) DRAFT A COMPLAINT FORM: DRAFT AND COMPLETE IT-we need to know what the complaint is about and from whom it is coming
B) SEND THE PACKED GOODS TO US:
SPORTVIDA SP. Z O.O.
UL. INVESTMENT 7B
41-208 SOSNOWIEC
We would like to inform you that we try to process all received complaint notifications as soon as possible. REMEMBER, HOWEVER, THAT WE ARE ENTITLED TO A STATUTORY PERIOD OF UP TO 14 DAYS FROM THE DATE OF RECEIPT OF THE CLAIM. THANK YOU.